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Dispute Resolution procedure:
The European Commission provides an online dispute resolution (ODR) platform which can be found under the following link: http://ec.europa.eu/consumers/odr/. We are not obligated to participate in an out-of-court-settlement procedure before a consumer ADR entity and therefore are not in a position to offer this kind of procedure. However, we seek to settle possible differences and kindly ask you to contact us via the contact button in case of any complaint.